Course Brief

OUTCOME: On completion of this unit, candidates will be able to interpret a range of data to help develop effective administration processes required when dealing with external organisations. This unit identifies the typical work flows that procurement and supply personnel can be involved in.

  • This course is offered in 30 hours

Upon successful completion of this unit learners will be able to:

  • Understand the workflow involved when making agreements with suppliers
  • Be able to develop a standard purchase order for goods or services
  • Be able to interpret data relating to the workflow involved in procurement and supply
  • Understand how to deliver effective customer service to improve workflow in procurement and supply

This unit is examination based and comprises of a practical written exam with four exam questions each worth 25 marks, each testing a different learning outcome. The questions are designed to simulate tasks which might be undertaken in the work environment.